Ant International, a premier global provider of digital payment solutions, is collaborating with e-wallet operators TNG Digital and easypaisa to enhance customer experiences using its AI-as-a-Service platform. The Alipay+ GenAI Cockpit serves as a cutting-edge AI innovation tool, enabling financial services to create generative AI-driven applications. This partnership aims to improve customer service efficiency and personalize user journeys, offering tailored product suggestions and actionable insights to easypaisa users. The generative AI-powered agents enhance security through advanced fraud detection, making financial interactions safer and more efficient. Launched in June 2025, the AI platform incorporates sophisticated compliance and security measures, focusing on financial expertise and maintaining user trust. Ant International’s unique capabilities utilize over 20 leading large language models (LLMs), including its proprietary Falcon TST model. The initiative showcases significant advancements in democratizing digital financial services for millions across Pakistan, promoting accessibility and empowerment in the financial landscape.
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