Kendall McGill’s uncomfortable experience during an AI-led job interview highlights a growing trend in recruitment: artificial intelligence is increasingly utilized to streamline hiring. While 96% of hiring professionals use AI for tasks like screening applications, many candidates report feelings of alienation during these impersonal interactions. Experts warn that, despite efficiency and cost-cutting benefits, over-reliance on AI may introduce bias and diminish the candidate experience. For instance, Wafa Shafiq’s marketing interview with an AI lacked the personal touch, leaving her feeling disconnected, albeit efficient. Concerns have also arisen about candidates using AI tools for answers, complicating the hiring process further. Matthew Bidwell of Wharton emphasizes the ethical implications of AI’s racial and gender biases impacting evaluations. While organizations seek to enhance recruitment through AI, the consensus is clear: preserving the human element in hiring is essential for fostering a meaningful connection and setting candidates up for success.
Source link
Share
Read more