Epic Systems, a leading EHR provider for over 40% of U.S. hospitals, is introducing three new AI assistants—Art, Emmie, and Penny—to streamline healthcare workflows. Scheduled for release in November 2026, these tools aim to reduce clinician burnout and enhance patient care.
Art, designed for clinicians, promises a 20% reduction in documentation time by automating tasks like charting and medical orders. Emmie communicates with patients via Epic’s MyChart, answering inquiries about lab results and appointment scheduling, thus decreasing the administrative load on nurses. Meanwhile, Penny focuses on billing accuracy and improving financial workflows, ultimately benefiting staffing and resources.
While the potential benefits are promising, questions remain about integration into existing nursing workflows and the overall impact on the nurse-patient relationship. As these tools emerge, staying informed and engaged with leadership about their implementation will be crucial for optimizing care delivery.
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