Uber Eats is enhancing its platform with new artificial intelligence (AI) features aimed at both restaurants and customers, competing directly with rivals like DoorDash. For restaurants, AI will summarize customer reviews, create menu descriptions, and enhance low-quality dish images, ensuring that merchants can review and approve any content before it goes live. Customers can engage by submitting photos of their orders, potentially earning $3 in Uber Cash if their images are selected for use. Additional customer-oriented features include a new AI live order chat, allowing restaurants to communicate directly with customers about order specifics, thus reducing delivery issues and addressing special requests or allergies more efficiently. These innovative AI enhancements are now available through the Uber Eats app in the US, Canada, Mexico, and the UK. This strategic rollout reflects the increasing integration of AI in everyday services, further enriching the user experience on Uber Eats.
Source link
Share
Read more