UJET and Laivly Partnership Enhances AI-Powered Contact Center Solutions
SAN FRANCISCO–(BUSINESS WIRE)–UJET, a leader in AI-powered contact center innovation, has formed a strategic reseller partnership with Laivly, known for its AI agent assist technology, Sidd. This collaboration enables UJET customers to acquire Laivly’s AI solutions directly through existing UJET contracts, simplifying procurement for faster deployments and enhanced ROI.
The partnership aims to drive measurable improvements in contact center efficiency and agent retention by addressing key challenges. UJET customers can achieve ROI in under 30 days with Laivly’s streamlined platform, empowering agents via Sidd—automating routine tasks and significantly reducing turnover rates.
With the no-code ‘Sidd Studio,’ organizations can effortlessly adapt AI-driven workflows to meet evolving customer needs. As the demand for integrated AI solutions grows, this coalition is primed to redefine customer experience management. UJET and Laivly will demonstrate their capabilities at CCW Nashville, October 22-24, 2025.
Learn more about their collaboration at ujet.cx.
