At PegaWorld, Pega CTO Don Schuerman discussed the concept of agentic AI, emphasizing that it goes beyond merely integrating large language models. He advocates for a holistic approach where agentic AI effectively designs, automates, executes, and optimizes business workflows and decisions. Schuerman criticizes the trend of indiscriminately deploying numerous agents, arguing instead for strategic implementation to achieve significant business outcomes.
In the latest episode of “Techzine Talks,” they explore various generative AI and agentic components within Pega’s platform, highlighting Pega Blueprint and the forthcoming Agentic Process Fabric, which will enhance governance and integration. Schuerman stresses that underlying architecture remains vital in AI implementations. The podcast aims to foster discussions around agentic AI’s potential in challenging environments and reflects on the show’s growth as it enters its second season. Listeners can access “Techzine Talks” on popular platforms like Spotify and Apple Podcasts.
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