Google’s recent outage highlights the vulnerability of law firms increasingly reliant on AI tools. In her LawNext column, AI strategist Jennifer Case warns that dependency on AI agents poses risks, as outages can disrupt critical operations. She outlines six potential failure scenarios, including regional cloud blackouts that affect intake chatbots and sudden policy changes blocking contract review agents at crucial deadlines. Case emphasizes the need for preparedness, offering a comprehensive action plan to mitigate these risks. Her five essential steps include diversifying AI workflows, implementing human checkpoints, and conducting quarterly “blackout drills” to enhance resilience. Firms that proactively plan for these challenges will stand a better chance of weathering future AI blackouts. For complete insights and strategies, read Jennifer Case’s full analysis on LawNext: “AI Blackouts Are Coming: How Law Firms Can Maintain Enterprise Operations During Agent Grid Failure.”
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