Salesforce Inc. (NYSE:CRM) is experiencing significant growth through its Data Cloud and Agentforce platform, which achieved over $1.2 billion in annual recurring revenue (ARR), reflecting a remarkable 120% year-over-year increase. Despite a recent moderation in overall revenue growth to 10%, Salesforce is expanding operating margins to record levels, reaching a non-GAAP operating margin of 34.3%. The company’s focus on autonomous AI agents is gaining traction, with the potential to revolutionize customer service roles globally, as projections suggest that 80% of common issues could be resolved autonomously by 2029. Furthermore, Salesforce’s stock is currently undervalued at 5.85 times sales, which is lower than its historical median, signaling potential upside as AI adoption accelerates. With a robust product mix and strong customer lock-in, Salesforce maintains its leadership in CRM, positioning itself for substantial long-term growth opportunities alongside increasing regulatory scrutiny in the tech sector.
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