Every week, over 230 million users seek health and wellness advice from ChatGPT, viewing it as a supportive ally for navigating medical complexities. OpenAI promotes ChatGPT Health as a secure environment for sharing sensitive health data, with assurances of confidentiality and data protection. Despite these claims, experts caution against sharing personal medical information due to the lack of comprehensive legal protections compared to traditional healthcare providers. Both OpenAI and Anthropic are advancing in the medical AI sector, introducing tools designed for consumer and healthcare provider use, respectively. However, reliance on privacy policies alone poses risks, as companies can modify their terms at any time. Misleading medical advice from AI has been documented, raising concerns about the chatbot’s safety and efficacy. As AI’s role in healthcare expands, ensuring user trust will be crucial, especially as the industry grapples with regulatory challenges and the ethical implications of sensitive data handling.
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