How Legal and Compliance Shape Governance, Retention, and Risk Mitigation in AI Tools
The swift adoption of AI-powered meeting tools like Microsoft Teams and Zoom offers efficiency but raises significant legal concerns. These tools can inadvertently jeopardize data management, privilege, and workplace behavior. Legal, HR, and compliance teams must proactively address risks related to official business records, privacy, and potential exposure during litigation. AI-generated transcripts may trigger preservation obligations, leading to increased storage costs and potential spoliation claims.
Moreover, recording sensitive discussions can waive confidentiality protections, creating significant liability. The accuracy of AI transcripts is another concern, as errors can impact the credibility of records. To mitigate these risks, companies should establish clear usage guidelines, require human review before circulating outputs, update retention processes, and strengthen vendor contractual safeguards. Employee education is also crucial, ensuring staff understand the legal implications of recorded meetings. By implementing these strategies, organizations can effectively leverage AI while safeguarding compliance and governance.
