Waypoint Centre for Mental Health Care is innovating through an AI-powered predictive model designed to forecast staff sick calls across its clinical programs. By analyzing extensive historical data, the model aims to reduce costly overtime and scheduling disruptions. This human-guided, ethical AI tool prioritizes transparency and privacy, presenting predictions on a user-friendly dashboard for clinical managers. With effective governance frameworks in place, Waypoint’s initiative is part of a broader strategy to enhance operational sustainability and mental health care. The model ensures that human oversight remains central to decision-making, allowing staff to contextualize the AI’s forecasts. As AI adoption becomes a strategic focus for 2025-26, Waypoint is exploring several pilot projects, including an AI scribe and crisis early-warning systems, all aimed at improving efficiency and patient outcomes. Positioned as leaders in ethical AI adoption, Waypoint is committed to leveraging advanced analytics to transform mental health care delivery.
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