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Amazon to Take Legal Action Against Perplexity Over AI Shopping Assistant Controversy

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Amazon Threatens Perplexity With Legal Action Over Agentic AI Shopping Tool

The ongoing clash between Amazon.com and Perplexity underscores a critical debate over the regulation of AI agents on websites. Recently valued at $20 billion, Perplexity aims to transform web browsing with its AI-focused Comet browser, designed to autonomously handle tasks such as drafting emails and online shopping. In parallel, Amazon is developing its own AI features, like “Buy For Me,” which allows integrated shopping across brands, and “Rufus,” an AI assistant for product recommendations and cart management. Perplexity’s AI agent facilitates user purchases and comparisons while ensuring that “user credentials remain stored locally” and not on its servers, addressing privacy concerns. As both companies innovate, questions arise about the future of human roles in online interactions. This competition between leading tech giants emphasizes the increasing importance of AI regulation to ensure safe and efficient use of technology in daily activities.

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