Bandwidth Inc. (NASDAQ: BAND) has announced its integration of OpenAI’s Realtime API with its Communications Cloud, enhancing voice calling capabilities through session initiation protocol (SIP). This advancement allows enterprises to deploy conversational AI voice agents powered by OpenAI’s GPT language models seamlessly on Bandwidth’s AI-ready edge infrastructure, enabling realistic, human-like interactions. The integration supports a flexible communications strategy, providing enterprises multiple pathways for implementing AI applications. Clients can utilize pre-built integrations with platforms like Google Dialogflow, adopt third-party applications via Bandwidth’s programmable voice API, or leverage native AI features within cloud contact centers. With Bandwidth’s global communications network ensuring high fidelity and low latency, businesses can enhance customer engagement effectively. Bandwidth aims to lead in AI orchestration for enterprises, offering a combination of composable APIs and a reliable infrastructure for mission-critical voice communications. For more details, visit Bandwidth.com.
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