Nikhil Sharma, MD & COO South Asia of Radisson Hotel Group, emphasizes the brand’s tech-forward approach to enhance guest experiences. The integration of seamless digital check-in/check-out, self-service kiosks, and AI virtual assistants allows for efficient service while enabling staff to engage in personalized interactions. Additionally, backend AI plays a crucial role in optimizing pricing strategies, talent acquisition, and marketing campaigns. This innovative use of technology not only improves guest satisfaction but also drives strong business outcomes for the hotel group. By prioritizing advanced tech solutions, Radisson Hotel Group positions itself as a leader in the hospitality industry, catering to the evolving needs of modern travelers. For those searching for hotels that value both convenience and personalized service, Radisson stands out as a prime choice. Emphasizing these key SEO terms—guest experiences, technology, and business outcomes—ensures higher visibility in search results for prospective guests.
Source link
