Circles, a global leader in telco technology, has partnered with OpenAI to revolutionize the telecommunications industry with a fully AI-native platform. Announced on August 22, 2025, this collaboration aims to enhance customer experience and operational efficiency for telcos worldwide. The platform, initially launching in Singapore, will integrate advanced AI capabilities to drive consumer intelligence, productivity, and profitability across areas including operations and customer support.
As telcos face challenges like declining NPS and profitability, Circles’ innovative SaaS platform promises a paradigm shift in user experience. It will personalize digital interactions across diverse sectors such as shopping, travel, and wellness, aligning with the evolving demands of consumers.
Leadership at Circles emphasizes their commitment to digital transformation, using OpenAI’s cutting-edge technologies to establish new benchmarks in the telco space. This strategic collaboration positions Circles at the forefront of AI integration in telecommunications, enhancing value for consumers and operators alike. For more details, visit www.circles.co.
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