Cognigy, a leader in AI-powered customer service, has launched Cognigy.AI in the new AI Agents and Tools category on AWS Marketplace. This strategic move allows enterprises to effortlessly discover, purchase, and deploy AI agents using their AWS accounts, enhancing workflows and automation. Cognigy.AI automates voice and chat interactions, streamlining processes while integrating with existing systems in secure AWS environments. Hardy Myers, SVP of Global Partnerships, emphasizes that this development simplifies access to Cognigy’s cutting-edge platform, accelerating the shift towards autonomous service experiences. The new category facilitates quicker procurement, minimizing vendor evaluations and negotiations, while ensuring centralized purchasing with visibility over licensing and payments. Cognigy’s AI Agent platform helps over 1000 brands, including Bosch, Nestlé, and Toyota, deliver personalized, multilingual customer service. For more details, visit the Cognigy.AI listing on AWS Marketplace: Cognigy.AI or book a demo at Cognigy.
