Commonwealth Bank (CBA) has introduced an innovative AI assistant via its Cars for CommBank platform, partnering with AutoGrab to enhance the car-buying experience for Australians. This groundbreaking tool empowers users to compare models effectively, calculate the total cost of ownership, and filter options based on personal needs, such as family size or commuting requirements. Unlike traditional car dealers, this AI uses industry data previously exclusive to dealerships, providing consumers accessible insights about over 338,000 cars available for sale. Users can ask specific questions about vehicle specifications, fuel efficiency, and more, ensuring they make informed decisions. The assistant will soon include updated pricing features to help sellers understand their vehicle’s market value, reducing the risk of being lowballed by dealers. By consolidating key automotive information, CBA aims to streamline the car purchasing journey, enabling buyers to navigate options more efficiently and confidently.
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