Recent findings reveal that messaging has seen significant growth, with 29% of U.S. adults reporting increased usage over the past year, contrasted with only 9% who say they are messaging less. This makes messaging the leading communication method in the U.S., as 85% of adults utilize text messaging or messaging apps weekly, resonating across all demographics. However, AI adoption within these platforms remains minimal; many have yet to explore built-in AI features, with most who do primarily using them for writing assistance. Communication methods have evolved from landlines to various messaging apps, reflecting gradual behavioral changes compared to rapid technological advancements. For businesses in the communications sector—spanning messaging app developers to telecom providers—understanding these evolving communication habits is crucial for tailoring product and marketing strategies. This analysis draws on a YouGov survey of 2,442 U.S. adults conducted in February 2026, highlighting a stable communication landscape despite an uptick in messaging frequency.
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