OpenAI has introduced new collaboration features for ChatGPT, enhancing its appeal to business users. The rollout includes a “shared projects” mode where team members can upload documents and have ChatGPT remember contextual conversations, facilitating efficient collaboration on sensitive topics. This mode allows project creators to invite colleagues similarly to sharing Google Docs, ensuring consistent communication across updates. Alongside this, new connectors for Gmail, Google Calendar, and Microsoft Teams enable ChatGPT to access information from third-party apps more swiftly and accurately. Enhanced security measures now guarantee compliance with ISO standards and SOC 2, providing admins with control over internal access. These updates reflect OpenAI’s broader strategy to target enterprise customers, positioning ChatGPT as a pivotal tool in organizational productivity. With over five million enterprise users, OpenAI is competing fiercely against Microsoft and Amazon in the AI tools marketplace, as businesses increasingly adopt AI solutions for productivity enhancement.
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