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Executives from Zillow, Experian, Okta, and Salesforce Emphasize AI Agents’ Potential Amid Ongoing Security and Trust Concerns

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Executives from Zillow, Experian, Okta, and Salesforce say AI agents are more than just hype, but big questions around security and trust remain

Eye on AI Summary

In this edition of Eye on AI, we explore the evolution of agentic AI after the Fortune Brainstorm Tech conference in Park City, Utah. Discussions revolved around autonomous AI agents capable of decision-making and task execution, highlighting their significance in enterprises. Salesforce’s Shibani Ahuja introduced a maturity model for AI agents, ranging from basic copilots like ChatGPT to sophisticated systems capable of workflow orchestration.

Microsoft’s recent acquisition of AI tech from Anthropic marks a strategic pivot, diversifying its AI portfolio amid rising competition. Oracle also saw a massive stock surge after announcing significant AI contracts, positioning itself as a key player in cloud infrastructure.

Additionally, AI’s encroachment on YouTube raises concerns for content creators, as videos are used to train AI systems without permission, impacting their livelihoods.

As AI continues to embed itself in various sectors, its widespread adoption is evident, transforming how businesses operate and consumers create.

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