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Exposing Risks: The Dangers of AI Agents in Salesforce AgentForce

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Summary of the ForcedLeak Vulnerability in Salesforce Agentforce

Noma Labs has identified a critical vulnerability, ForcedLeak (CVSS 9.4), within Salesforce’s Agentforce. This weakness enables external attackers to exfiltrate sensitive CRM data via an indirect prompt injection attack. Here’s what you need to know:

  • Expanded Attack Surface: Unlike traditional chatbots, AI agents like Agentforce present a broader range of vulnerabilities, including their knowledge bases and executable tools.
  • Immediate Salesforce Action: Salesforce quickly implemented patches to block outputs to untrusted URLs, mitigating immediate risks for users.
  • Affected Users: Organizations utilizing Agentforce, especially in sales and marketing workflows, are at significant risk of data exposure.

Key Recommendations:

  • Enforce Trusted URLs for AI interactions.
  • Audit existing lead data for suspicious activity.
  • Implement stringent input validation to prevent prompt injections.

The ForcedLeak discovery underscores the need for robust AI security practices. Don’t let your AI agents become vulnerabilities—schedule a demo with Noma to fortify your defenses!

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