Health insurers are modernizing prior authorization processes through digital tools and automation, yet experts like Hari Prasad, CEO of Yosi Health, warn about potential risks, particularly when integrating artificial intelligence (AI). Founded in 2015, Yosi Health aims to alleviate the administrative load on healthcare providers. While Prasad acknowledges the efficiency that AI can bring, he emphasizes the need for careful implementation to protect clinical care. He believes AI can effectively manage repetitive tasks, allowing healthcare professionals to focus on patient care. However, without proper human oversight and rigorous monitoring, there’s a danger of hasty decisions that could adversely affect patient outcomes. Prasad stresses the importance of validating AI-driven decisions to ensure the technology doesn’t compromise care quality. He advocates for a balanced approach that marries innovative tools with necessary human intervention, ensuring that patient welfare remains a top priority in healthcare advancements.
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