The Hertz Corporation stands as a premier car rental and mobility solutions provider, operating renowned brands like Hertz, Dollar, Thrifty, and Firefly, with over 11,000 locations in 160 countries. Employing 26,000 people, Hertz manages a diverse fleet of more than 560,000 vehicles. The company also markets used cars through Hertz Car Sales and offers car-sharing services in Europe. To enhance customer and employee experiences, Hertz has initiated a technology modernization strategy focused on low-code applications via Microsoft’s Power Platform. Zac Cadi, Director of Strategic Technology Initiatives, emphasizes the importance of automation and AI in streamlining operations. The seamless integration of Power Platform with existing Microsoft tools, like Teams and Shifts, allows for efficient shift management and collaboration among employees. An innovative “Start My Day” app consolidates Shifts data with work-related information, enhancing planning efficiency. These initiatives underscore Hertz’s commitment to leveraging technology for improved service and operational efficiency.
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