Hexaware Technologies has launched Agentverse, an enterprise AI agent platform designed to enhance business operations with over 600 ready-to-deploy agents. This platform caters to organizations still in the pilot stages of adopting generative and agentic AI, providing a structured environment to orchestrate AI agents across various systems and communication channels. Key integrations include CRM platforms, IT service management tools, and collaboration applications. CEO R. Srikrishna emphasized that Agentverse helps clients transform pilots into measurable results, improving cycle times, accuracy, and customer satisfaction. Organizations can expect productivity gains of 40–60%, faster response times by 60–80%, and significant cost reductions. The platform supports diverse use cases ranging from customer query resolution to financial services and manufacturing. Siddharth Dhar, President of Global AI, noted that Agentverse standardizes agent connections and enforces policy while delivering clear KPIs for scalability. This initiative aligns with Hexaware’s broader AI strategy for enterprise transformation.
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