Unraveling the HP OneAgent Issue: A Silent Threat to Entra ID
A recent silent update of HP OneAgent (version 1.2.50.9581) has led to chaos for users, as it deleted the crucial MS-Organization-Access certificate, severing device connections to Entra ID. Here’s what you need to know:
-
What Happened?
- Users reported login issues, seeing only local LAPS accounts.
- Devices lost their Entra join status after the update, effectively disconnecting from the cloud.
-
The Culprit: HP OneAgent
- The update was linked exclusively to HP’s Next Gen AI models like the EliteBook X Flip G1i.
- A careless cleanup script unnecessarily removed vital certificates.
-
Implications
- Affected devices became unjoinable and were left in operational limbo.
- Users were unable to access their cloud identities—essentially locked out.
Next Steps:
HP has halted further distribution of the problematic update, but devices will require manual repairs to restore their connections.
💡 Stay informed and share your thoughts! Has this affected you? Let’s discuss how we can mitigate such tech pitfalls together!
