India’s small and medium businesses (SMBs) are experiencing unprecedented confidence as they enter a transformative decade. According to LinkedIn research, 95.6% of SMBs are investing in or planning AI adoption, highlighting a shift from experimental technology to essential infrastructure. With 92% of decision-makers anticipating business growth in the next year, it’s clear that innovation is pivotal for survival. AI is at the forefront, with 57% viewing it as vital for competitiveness, while 54% focus on operational efficiency. Regions like Delhi and Pune lead in AI initiatives, while faster-growing cities such as Chandigarh and Jaipur are setting benchmarks for scaling and technology readiness. SMBs prioritize trust, emphasizing platform credibility—83% value data security and seamless integration. As they adapt to this AI-driven landscape, hiring practices are shifting towards skills like digital literacy and problem-solving. This evolution not only supports growth but also creates a more resilient SMB ecosystem, effectively shaping the future of business in India.
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