Forrester’s AIQ Highlights Employee Gaps in AI Readiness
Forrester’s latest report, “AIQ 2.0: Employees (Still) Aren’t Ready to Succeed With Workforce AI,” reveals concerning deficiencies in employee preparedness to utilize AI tools effectively. Many employers deploy AI applications like Microsoft Copilot and Google Workspace, yet only about half provide necessary training for nontechnical staff. Consequently, employees’ understanding of essential concepts, such as prompt engineering, has marginally increased, indicating a stagnation in skills development.
Low AIQ among employees not only stifles productivity but also fosters fear of job loss due to AI. Employers are urged to cultivate a learning environment that encourages skill enhancement. Utilizing Forrester’s AIQ survey, organizations can assess employee competencies and receive actionable recommendations for improvement, positioning their workforce for success in the AI era. Explore the full report for insights into bridging the AI skill gap and optimizing workplace productivity.
