In 2025, Carrier Management captivated audiences with features exploring technology, economics, and strategy within the insurance landscape. Key articles highlighted the transformative role of AI in underwriting, such as AIG’s generative AI approach that enhances productivity in excess and surplus lines. The financial implications of litigation funding surfaced, with EY estimating costs to insurers could soar to $50 billion over five years, stirring industry debates on transparency and fairness. Comparative analyses of California and Florida’s insurance markets illustrated how regulatory environments impact stability and rates. Progressive’s customer satisfaction lagged behind competitors, while Lemonade’s innovative auto insurance expansion reflected demand for tech-driven solutions. The importance of empowering claims professionals in negotiations and a customer-centric approach to personal lines also emerged as crucial trends. Overall, the insights underscored the necessity for strategic execution in navigating evolving market dynamics, shaping a resilient insurance future.
Source link
