A Chilling Trend in Tech: AI as the New Therapist
The tech industry is witnessing a disturbing development—companies like Microsoft are replacing human emotional support with AI, following mass layoffs. In a recent LinkedIn post, Xbox Game Studios’ Matt Turnbull encouraged laid-off employees to use tools like ChatGPT for emotional and logistical assistance. This unsettling shift, dubbed “automation of suffering,” raises ethical concerns about corporate empathy.
Key Insights:
- AI Support: Turnbull provided templates for using AI in career planning, resume building, and emotional clarity.
- Corporate Cynicism: As tech giants automate jobs, they also market AI services as solutions to the emotional toll of job loss.
- Cultural Shift: This represents a broader trend of privatizing and automating recovery, moving away from human connection during crises.
As we navigate this brave new world, we must ask: What happens to our humanity?
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