Los Angeles is partnering with Google Public Sector to implement Google Workspace with Gemini for its 27,500 employees, aimed at enhancing communication and automating administrative tasks across city departments. This initiative supports the SmartLA 2028 strategy, designed to improve public services for the city’s four million residents through advanced technology and data-driven processes. The collaboration also fortifies Los Angeles’s digital readiness for upcoming global events like the 2028 Olympics and the World Cup. Employees are leveraging Google’s technology to create multilingual, accessible content and streamline project management, ensuring transparency and efficiency. Training on digital ethics and data security prepares staff to use AI responsibly, emphasizing that technology should enhance, not replace, human judgment. Chris Hein from Google highlights Los Angeles as a leader in digital transformation, reinforcing its commitment to responsible AI and efficient service delivery. This strategic move positions the city at the forefront of modern governance and constituent engagement.
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