Manhattan Associates (MANH) has unveiled significant upgrades to its Manhattan Active Omni platform, aimed at empowering retailers to enhance both in-store and online sales while optimizing customer experiences across various touchpoints. Key enhancements include the integration of embedded agentic AI for store associates and customer service teams, alongside real-time insights into sales and fulfillment. The company has also introduced three new AI agents—Store Associate Agent, Contact Center Agent, and OMS Configuration Agent—each designed for seamless integration within the Manhattan Active Omni user interface. This move underscores Manhattan’s commitment to enabling retail innovation and efficiency. For more insights and top stock recommendations by analysts, visit TheFly, your go-to source for real-time, market-moving financial news. Discover how these technologies can transform your retail operations today.
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