Microsoft asserts that a “transformative shift” in computing is driven by its Copilot+ PCs and a growing Windows on Arm ecosystem. However, enterprise customers remain skeptical, as highlighted by disappointing sales figures and a 57% higher average purchase price without compelling applications. A review in July showed no improvement, with businesses uninterested in exclusive features like Recall. Despite Microsoft’s promotion of “breakthrough performance,” users experience frustrating issues like cursor delays on devices like the Surface Laptop 7.
While AI-driven PCs enrich hardware manufacturers’ revenues—HP reports a 25% sales contribution—most listed applications are merely ports of existing tools, lacking innovation. Nadella admits AI still lacks a killer app comparable to staples like email and Excel. Caution is advisable regarding battery life claims, with real-world use yielding around ten hours. The uncertainty remains about consumer interest, as users may prefer established options like Apple’s Macs over Microsoft’s Copilot+ offerings.
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