NAVITIME JAPAN has launched a generative AI-based tourism guide tailored for local governments, DMOs, and tourism operators. This innovative BtoB solution transforms traveler interactions by automating responses to queries, reducing the burden on staff providing tourist information. Leveraging its successful BtoC platform, ‘NAVITIME Travel,’ this new service features intuitive chat and management screens. It also integrates unique spot data from governments or companies, FAQs, response histories, and advanced data visualization tools for query analysis. Travelers can access this technology through official websites or dedicated tablets in tourist information offices. Supported languages include Japanese, English, Chinese, and Korean, enhancing accessibility for diverse visitors. By adopting this cutting-edge solution, local governments and tourism operators can significantly improve their customer service while simplifying information management, ultimately boosting tourism experiences. Embrace the future of travel assistance with NAVITIME’s AI-driven guide today!
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