OpenAI CEO Sam Altman has raised serious concerns regarding user privacy when using ChatGPT for sensitive conversations. In a podcast with Theo Von, he emphasized that the company cannot guarantee confidentiality akin to that of a therapist or lawyer. Conversations with ChatGPT may not be protected and could be disclosed in legal situations, causing apprehension among users seeking advice on personal matters. Altman acknowledged that many users, especially younger individuals, rely on ChatGPT for emotional support and guidance but expressed the need for legal clarity regarding privacy. Unlike encrypted messaging apps like WhatsApp, ChatGPT conversations are not secure, allowing OpenAI to monitor and analyze interactions for AI improvements. This lack of privacy assurance has led some, including Von, to limit their usage of the chatbot. Additionally, OpenAI is currently appealing a court order to retain user logs indefinitely, highlighting the ongoing privacy concerns related to AI interactions.
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