OpenAI’s recent data highlights that 0.15% of its over 800 million weekly active ChatGPT users engage in conversations indicating potential suicidal intent, translating to over one million users weekly. This analysis aims to improve AI responses to mental health crises by collaborating with over 170 mental health professionals. ChatGPT users often demonstrate a strong emotional attachment to the AI, frequently turning to it for support, which can blur the lines between tool and companion. The updated GPT-5 model significantly enhances empathetic responses, achieving a 91% compliance rate in addressing suicidal conversations, up from 77% in its predecessor. OpenAI is also implementing new safety evaluations tailored for severe mental health scenarios and enhancing parental controls to protect younger users. While improvements have been made, OpenAI continues to be subject to scrutiny, including a lawsuit related to user interactions involving suicidal thoughts. For support, users can access suicide prevention resources like the National Suicide Prevention Lifeline.
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