Recent findings reveal that about 60% of American adults have sought health information from AI, particularly ChatGPT, in the past three months. OpenAI reports over 40 million daily health-related inquiries on their platform, indicating significant public reliance on AI due to dissatisfaction with the US healthcare system. A December Gallup poll highlighted that only 16% of Americans were satisfied with healthcare costs, with rising insurance prices predicted for 2026.
The study also shows that many users engage with ChatGPT outside clinic hours, especially in “hospital deserts,” where access to care is limited. While concerns about medical misinformation persist, OpenAI asserts it employs a dedicated team to ensure accurate healthcare information. They advocate for integrating AI into medical practices and improving data accessibility, presenting a policy framework that emphasizes technological advancement in healthcare. OpenAI’s engagement suggests a significant transformation in health management, fueled by AI tools.
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