OpenAI is evolving ChatGPT from a simple conversational chatbot to a sophisticated research tool, recently introducing a document viewer in its Deep Research mode. This new feature, available to ChatGPT Plus, Pro, and Team subscribers, allows users to view, navigate, and manipulate lengthy research reports within the interface. While it initially appears to be a UI enhancement, it signifies a strategic shift towards delivering professional-grade, actionable outputs.
Deep Research, established in early 2025, democratizes autonomous research, attracting professionals like analysts and journalists. The document viewer enhances user experience by converting sprawling chat responses into organized reports with table of contents, citations, and export options, minimizing tedious formatting tasks.
In a competitive landscape, including challengers like Google Gemini and Perplexity AI, OpenAI’s document viewer is crucial for maintaining relevance among enterprise users. This innovation not only improves usability but also reinforces the value of high-tier subscriptions, making AI-generated research practically applicable in professional settings.
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