AI chatbots like ChatGPT face scrutiny for potential mental health risks as users form connections with them, especially during crises. OpenAI’s new CEO of Applications, Fidji Simo, emphasizes addressing these challenges as a primary focus of her role. Previously at Meta, Simo critiques the company’s failure to anticipate societal risks from its products. OpenAI aims to mitigate these dangers, revealed in a BMJ audit showing significant signs of psychosis among users. Simo recognizes the need for a proactive approach, citing a rise in AI-related mental health issues, including delusions and hospitalizations. Key initiatives under her leadership include implementing parental controls for teenage users and developing AI certification programs. Despite the challenges posed by 800 million weekly users, Simo advocates for constant refinement to ensure user safety. As the landscape evolves, addressing mental health concerns remains a critical responsibility for AI developers.
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