Otter.ai, a popular voice transcription service, is facing a lawsuit filed by Justin Brewer, claiming the company illegally trains its speech recognition technology without obtaining proper consent from users. The lawsuit highlights that Otter’s “Notetaker” feature records conversations in platforms like Google Meet, Zoom, and Microsoft Teams, using participants’ voices to improve its AI. While Otter’s privacy policy mentions this practice, non-accountholders are recorded without their consent. Brewer argues this violates privacy rights under multiple laws, including the Electronic Communications Privacy Act. The filing criticizes Otter for shifting responsibility to accountholders instead of seeking explicit consent from all participants involved. Over 100 plaintiffs are reportedly backing this class-action suit, asserting that the case warrants attention from the District Court for the Northern District of California. The complaint emphasizes the legal implications of Otter’s practices concerning user privacy and consent in speech recognition technology.
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