PCS Software’s new AI-powered system, currently in beta testing since March, has garnered positive feedback from real fleet customers like Royal Logistics. Kaleb Groce, the trucking company’s director of operations, highlights the significant efficiency gains from using the platform. The Dispatch Manager streamlines dispatch processes by consolidating essential information, such as hours of service and driver histories, in one place. This reduces manual searches and enhances decision-making. Additionally, Royal Logistics has effectively utilized the AI voice agent, Cora, which manages future truck deals while human employees focus on immediate tasks. Groce lauds the proactive capabilities of PCS Software’s Cortex AI solutions, including the Backhaul Booster and Dispatch Manager, revolutionizing the traditionally reactive industry approach. These tools empower companies to work smarter, optimizing operational workflows. PCS Software’s latest offerings are now available to customers, paving the way for enhanced logistics efficiencies and smarter decision-making.
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