Pipefy Enhances Insurance Solutions with AI Agents
On October 23, 2025, Pipefy, a top process management and AI platform, unveiled its new AI Agents designed specifically for insurance providers. These AI Agents streamline operations by automating essential tasks such as claims management, policy renewals, and fraud detection. Insurance workflows become more efficient with real-time decision-making and compliance assurance. Pipefy focuses on health, life, and property & casualty (P&C) sectors, significantly reducing operational costs. The AI technology enhances customer experience by guiding policy management, improving document submission, and expediting claims processing. According to João Moreira, General Manager for Pipefy’s Insurance Unit, this automation enables teams to shift focus toward strategic roles, thus enhancing service quality and client relationships. Pipefy, founded in 2015, aims to transform the insurance industry into a more agile, efficient, and customer-centric operation. This innovation positions Pipefy as a leader in AI-driven process improvement across global markets.
