HappyFox is an innovative, AI-driven support platform that serves over 12,000 businesses globally without external funding. Set to showcase at SaaStr AI London on December 1-2, HappyFox helps B2B SaaS companies transform customer support from a cost center into an efficiency engine, significantly reducing support ticket resolution times by 50% and saving 50,000 hours annually for clients like Malt and Qonto.
Founded by Shalin Jain, HappyFox boasts a robust three-layer AI strategy, featuring AI Resolve for customer self-service, AI Copilot for agent productivity, and Assist AI for IT/HR tasks. Utilizing Claude on AWS Bedrock, it prioritizes security and compliance, ensuring data integrity without relying on external vendors. With competitive pricing starting at $24 per agent, HappyFox offers substantial ROI—saving around $26,000 per agent annually.
For mid-market companies seeking operational efficiency, HappyFox delivers measurable improvements, fostering rapid customer support adoption.
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