Sabre Corporation has introduced groundbreaking agentic solutions aimed at revolutionizing travel technology. The launch involves agentic-ready APIs powered by a proprietary Model Context Protocol (MCP) server, acting as a universal translator for AI agents in navigating travel complexities. This innovation enables real-time trip shopping, booking, servicing, and optimization, addressing common customer pain points. Initial features will focus on flights, hotels, and post-booking services. For example, the IROPS Call-Centre Proxy Agent can handle rebookings and calendar updates seamlessly, while the Hotel Ops Agent can confirm late arrivals and special requests. Further, the Agent-to-Agent Collaboration Agent aids in intricate itinerary adjustments. Sabre’s advancements are bolstered by Sabre IQ, its systemic AI layer utilizing Large Language Model (LLM) technology and the expansive Travel Data Cloud developed with Google. This integrated system marks a significant leap towards delivering smart, intelligent travel solutions at scale, underscoring Sabre’s leadership in the travel tech industry.
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