The Shanghai Mental Health Center is enhancing its psychiatric services by integrating multiple AI tools to streamline mental health consultations. In collaboration with the Tianqiao and Chrissy Chen Institute, the center developed the AI consultation model “Lingxi.” After a year of training on over 5,000 anonymized patient-doctor dialogues, early results show promise for aiding the diagnosis and treatment of depression and anxiety. Furthermore, the center has introduced an EEG collection system, crafted by researchers at Shanghai Jiao Tong University, which provides a quantitative risk assessment for mental health issues in just two minutes. This system aims to mitigate diagnostic bias by offering objective data, as some patients struggle to articulate their feelings. As AI’s role in mental health evolves, strict adherence to laws, patient safety, and ethical standards remain paramount, according to project leader Chen Jianhua. Overall, this initiative represents a significant step forward in mental health care efficiency and accuracy.
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