The surge in popularity of AI chatbots like ChatGPT, Gemini, and Claude is actually enhancing the market for online mental health services, according to founders of various therapy platforms. For instance, Docvita, backed by Y Combinator, has experienced a 16% increase in users year-on-year, while Amaha Health, supported by Fireside Ventures, reports an impressive 80% growth. Far from being a threat, AI tools are seen as catalysts for therapy engagement. Anmol Arora of Docvita emphasizes that users familiar with AI often perform better in therapy. Rhea Thimaiah from Kaha Mind notes that 40% of patients seek human therapists after initial interaction with AI. Companies like Amaha Health are developing AI systems to optimize patient-specialist matches, while Wysa integrates AI tools for clinical note-taking and guidance. The rise of AI chatbots highlights the need for clinical approval and reliable training data to ensure effective mental health support.
Source link
