Amid concerns about AI replacing jobs, companies like Cisco are leveraging the technology to enhance employee productivity and satisfaction. Cisco’s Chief People Officer, Kelly Jones, emphasizes that returning just 5% of employees’ time can significantly improve outcomes. The company has developed an AI tool to streamline HR processes, enabling employees to easily access information like personal time off, thus freeing up time for more impactful tasks.
Cisco aims to personalize onboarding and benefit recommendations, facilitating a smoother transition into work roles. Despite many AI pilots failing to launch, the potential for transforming HR processes remains underfunded. Trust is vital; effective employee involvement in AI development fosters acceptance and quick adaptation. Cisco observes that empowered employees, especially those choosing office attendance, are more inclined to adopt AI tools. By prioritizing employee feedback and collaboration, Cisco is paving the way for an innovative workplace driven by AI.
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