Google Search has introduced an innovative AI tool that allows users to call local businesses for price and availability inquiries without making a phone call. This new feature, part of Google’s AI Mode, is currently available in the U.S. through Google Labs, with extended access for AI Pro and AI Ultra subscribers. It builds upon Google’s Duplex technology, using AI to communicate effectively with businesses and summarize the findings for users. Additionally, a new feature named Deep Search, powered by the Gemini 2.5 Pro model, provides detailed answers to complex queries. While these advancements aim to boost user convenience, concerns regarding data sharing and privacy persist, especially as AI tools engage with sensitive information. Google assures users that businesses have control over how they are contacted and what information is shared. Overall, this shift reflects Google’s commitment to integrating AI into everyday tasks, enhancing user experience amidst evolving privacy discussions.
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