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Transforming Enterprise Operations: The Role of AI at KPMG

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Todd Lohr, head of ecosystems and national operations leader for advisory markets at KPMG U.S, talks with theCUBE about enterprise operations at Dreamforce 2025.

Enterprise operations are rapidly transforming as intelligent agents become essential to the digital workforce. KPMG’s Todd Lohr highlights a paradigm shift beyond task-based automation, emphasizing orchestration that redefines entire value chains. In an interview with theCUBE, he discusses KPMG’s TACO framework—encompassing Task, Automation, Collaboration, and Orchestrator Agents—illustrating AI’s broader role in disrupting business models rather than just automating tasks. C-suite executives face heightened challenges in adapting to a fast-evolving tech landscape, where outdated strategies can become irrelevant overnight. Despite these challenges, emerging ecosystems, like Salesforce’s integration with companies such as Informatica, present fresh opportunities for enhanced data governance and AI utilization. This transformation underscores the importance of strategic long-term planning to leverage operational agility and remain competitive in today’s dynamic environment. For more insights on AI’s impact on enterprise operations, tune into the full interview on theCUBE.

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