At Microsoft Ignite 2025, Prateek Kathpal, president of SymphonyAI, discussed the transformative impact of agentic artificial intelligence and machine learning on industrial operations. He highlighted how AI automates tasks like alarm analysis and document handling, enhancing decision-making with timely insights derived from unstructured data. Kathpal emphasized the importance of domain-specific models over generalized tools, which use retrieval-augmented generation for actionable recommendations in dynamic settings. He pointed out that effective AI deployment depends on data readiness, advocating for the cleansing and standardization of data to support robust AI pipelines. Ontologies and neural graphs are crucial for establishing context-aware data relationships. In the interview, he also noted that the food and beverage sectors lead in AI adoption and discussed the significance of human-in-the-loop designs in managing automation risks. With over 20 years of experience in AI, Kathpal brings extensive expertise to SymphonyAI’s innovation strategies.
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