Artificial intelligence (AI) chatbots offer quick fixes for presentations before critical meetings, but their unauthorized use, termed “shadow AI,” poses risks for businesses. Many employees leverage unapproved AI tools for convenience, potentially exposing sensitive data to cyber threats. Research by IBM indicates that 20% of surveyed companies faced data breaches due to shadow AI. Experts like Kareem Sadek from KPMG advocate for strong governance, recommending the establishment of an AI committee to oversee AI tool usage while implementing a zero-trust approach to enhance security. Companies are encouraged to educate employees about the risks associated with unauthorized AI tools, employing training sessions to foster accountability. Additionally, deploying internal chatbots can help safeguard confidential information. However, even internal systems require rigorous security measures, as demonstrated by a recent cybersecurity audit exposing vulnerabilities. To mitigate risks while embracing AI, businesses must prioritize robust governance and employee awareness.
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